City of Grapevine COVID-19 Statement

The City of Grapevine, at the guidance of Tarrant County Public Health and the Tarrant County Judge, is implementing the following actions to keep residents and visitors safe and to prevent the spread of COVID-19. We also encourage all private sector companies, groups, and organizations to take the same steps in working towards stopping the spread of COVID-19 by limiting group gatherings and to practice social distancing.

“It is in the best interest of our residents, employees, and business merchants to reduce the risk of spreading COVID-19 by practicing social distancing, personal care, and not taking part in large group gatherings with particular attention to the active adult population (over 60) in our community. We will continue to monitor these events per the direction of Tarrant County Public Health and will reassess as needed.” - City of Grapevine Mayor William D. Tate

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Frequently Asked Questions

EVENTS

Q: What City of Grapevine events are canceled?

A: Masks/Face Coverings Required
In accordance with Tarrant County Judge Glen Whitley’s Executive Order, effective Friday, June 26 at 6pm, all businesses providing service to the public must require a face covering for those 10 years old and older. The full Executive Order may be viewed at bit.ly/2Z7mgg5.

Business Health & Safety Policy
In accordance with Judge Whitley’s order, effective June 26 at 6pm, all businesses providing services to the public will be required to post and implement a Health and Safety Policy that requires masks for all employees and visitors 10 years and older. A sample Business Health and Safety Policy for your use may be viewed at bit.ly/2BCBEZG. The Judge’s Executive Order may be viewed at bit.ly/2Z7mgg5.

CANCELED:
- Municipal Court hearings
- Rental facilities
- All parks and recreation facilities and pavilion rentals are canceled - Visit GoGrapevine.com to view cancellations specific to the Parks & Recreation Department
- All non-essential fingerprinting - Visit Police.GrapevineTexas.gov to view cancellations (and animal services updates) specific to the Grapevine Police Department

We have 473 positive cases in the City of Grapevine. Due to community spread having become so common, they are no longer providing us with the suspected source. View a list of cases provided to us by the Tarrant County Health Department.

Additional information will be shared as these processes evolve. Please continue to practice social distancing, wash hands frequently, refrain from touching your face, and wear a cloth face covering (when in public - optional). Stay encouraged, Grapevine. We will get through this – together.

Many City services are available online as listed below:
Pay traffic tickets at MunicipalOnlinePayments.com.
Make facility reservations for the future at GoGrapevine.com.
Apply for a building permit at App.MyGov.US.
Police records are available at GrapevineTexas.gov.
Pay utility bills at UB.GrapevineTexas.gov.
Birth and Death Certificates may be requested online at TXApps.Texas.gov

Q: Are refunds available for ticketholders?
A: Individuals or groups who have purchased tickets to any of our events during this period of time will be issued an automatic refund to the credit card used to purchase tickets within five (5) business days.
Q: Where will upcoming event dates be announced?
A: As soon as there is a better grasp on the situation, we will announce upcoming event dates via our social media outlets and on our website, GrapevineTexasUSA.com.
Q: Where can I find updates and additional resources?
A: For updates, please visit this City of Grapevine page, follow us on our social media pages and the City of Grapevine Facebook page. Additional COVID-19 safety information from the Texas Department of State Health Services can be found here.

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CONVENTIONS/CONFERENCES

Q: Will the Grapevine Convention & Visitors Bureau cancel a conference or convention I’m planning to attend?
A: The decision to cancel or postpone a convention or conference in Grapevine is at the discretion of each respective organization. We advise checking on event status with the event organizer.

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TRANSPORTATION

Q: Are the Grapevine Visitors Shuttles running?
A: All Grapevine Visitors Shuttles were suspended effective on Wednesday, March 25, 2020 at 7:45 p.m.
Q: What flights are canceled at DFW Airport?
A: DFW Airport is one of 13 U.S. airports identified by the Department of Homeland Security (DHS) to screen passengers for COVID-19. Get the latest updates at dfwairport.com/covid19.
Q: Is Trinity Metro running?
A: Trinity Metro is extending its modified service schedule and free rides on all Trinity Metro buses, Trinity Metro TEXRail and ACCESS paratransit through Friday, May 15. Updated information can be found at ridetrinitymetro.org/trinity-metro-adapting-services-during-covid-19-crisis and +1-817-215-8600.

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COVID-19 QUESTIONS

Q: Where can I find information on COVID-19 symptoms and prevention?
A: For more information on symptoms and prevention, please visit the CDC's website.
Q: Is there a resource that offers assistance with non-medical related COVID-19 information for Grapevine residents?
A: A COVID-19 hotline is managed by city staff from 8 a.m. to 5 p.m., Monday through Friday. The “Grapevine Cares” hotline at +1-817-410-4455 is a resource that offers assistance with non-medical City related COVID-19 information. Citizens calling this number after standard operating hours may leave a detailed message and a staff member will return their phone call.

 

 

We urge everyone to follow the guidelines and practices put forth by public health officials. We hope for the well-being of you and your loved ones and thank you for your continued support of Grapevine events.

 

The Grapevine Convention & Visitors Bureau is championing the process to allow all Grapevine Hotel partners to pursue the Global Biorisk Advisory Council STAR accreditation.  GBAC STAR is the gold standard of safe facilities, providing third-party validation that ensures facilities implement strict protocols for biorisk situations.  GBAC STAR is an outbreak prevention, response and recovery accreditation. The program establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as SARS-CoV-2, the virus responsible for COVID-19.