City of Grapevine COVID-19 Statement

The City of Grapevine, at the guidance of Tarrant County Public Health and the Tarrant County Judge, is implementing the following actions to keep residents and visitors safe and to prevent the spread of COVID-19. We also encourage all private sector companies, groups, and organizations to take the same steps in working towards stopping the spread of COVID-19 by limiting group gatherings and to practice social distancing.

“It is in the best interest of our residents, employees, and business merchants to reduce the risk of spreading COVID-19 by practicing social distancing, personal care, and not taking part in large group gatherings with particular attention to the active adult population (over 60) in our community. We will continue to monitor these events per the direction of Tarrant County Public Health and will reassess as needed.” - City of Grapevine Mayor William D. Tate

More Info


Frequently Asked Questions


Q: What City of Grapevine events are canceled?

- Outdoor rental pavilions are being reserved for groups of 10 or less, The Bessie Mitchell House rentals are at 50% capacity and rentals at The REC are also at 50% capacity. For additional information, please visit
- All non-essential fingerprinting - Visit to view cancellations (and animal services updates) specific to the Grapevine Police Department

For the most current number of positive cases reported by Tarrant County Health for the City of Grapevine, please visit SHOP GRAPEVINE: View our Shop Local map at

Additional information will be shared as these processes evolve. Please continue to practice social distancing, wash hands frequently, refrain from touching your face, and wear a cloth face covering (when in public - optional). Stay encouraged, Grapevine. We will get through this – together.

Many City services are available online as listed below:
Pay traffic tickets at
Make facility reservations for the future at
Apply for a building permit at App.MyGov.US.
Police records are available at
Pay utility bills at
Birth and Death Certificates may be requested online at

Restaurant Details Updated
The Governor has released some restrictions that allow alcoholic beverages to be taken to go/delivered from restaurants. View the availability and hours of operation of participating Grapevine businesses on our Shop Local map at

Small Business Administration Loans
Additional information regarding the Small Business Administration Loans may be found at

Most Board and Commission meetings are canceled.

Q: Are refunds available for ticketholders?
A: Individuals or groups who have purchased tickets to any of our events during this period of time will be issued an automatic refund to the credit card used to purchase tickets within five (5) business days.
Q: Where will upcoming event dates be announced?
A: As soon as there is a better grasp on the situation, we will announce upcoming event dates via our social media outlets and on our website,
Q: Where can I find updates and additional resources?
A: For updates, please visit this City of Grapevine page, follow us on our social media pages and the City of Grapevine Facebook page. Additional COVID-19 safety information from the Texas Department of State Health Services can be found here.



Q: Will the Grapevine Convention & Visitors Bureau cancel a conference or convention I’m planning to attend?
A: The decision to cancel or postpone a convention or conference in Grapevine is at the discretion of each respective organization. We advise checking on event status with the event organizer.



Q: Are the Grapevine Visitors Shuttles running?
A: All Grapevine Visitors Shuttles were suspended effective on Wednesday, March 25, 2020 at 7:45 p.m.
Q: What flights are canceled at DFW Airport?
A: DFW Airport is one of 13 U.S. airports identified by the Department of Homeland Security (DHS) to screen passengers for COVID-19. Get the latest updates at
Q: Is Trinity Metro running?
A: Trinity Metro is extending its modified service schedule and free rides on all Trinity Metro buses, Trinity Metro TEXRail and ACCESS paratransit through Friday, May 15. Updated information can be found at and +1.817.215.8600.



Q: Where can I find information on COVID-19 symptoms and prevention?
A: For more information on symptoms and prevention, please visit the CDC's website.
Q: Is there a resource that offers assistance with non-medical related COVID-19 information for Grapevine residents?
A: A COVID-19 hotline is managed by city staff from 8 a.m. to 5 p.m., Monday through Friday. The “Grapevine Cares” hotline at +1.817.410.4455 is a resource that offers assistance with non-medical City related COVID-19 information. Citizens calling this number after standard operating hours may leave a detailed message and a staff member will return their phone call.



We urge everyone to follow the guidelines and practices put forth by public health officials. We hope for the well-being of you and your loved ones and thank you for your continued support of Grapevine events.


The Grapevine Convention & Visitors Bureau is championing the process to allow all Grapevine Hotel partners to pursue the Global Biorisk Advisory Council (GBAC) STAR accreditation.  GBAC STAR is the gold standard of safe facilities, providing third-party validation that ensures facilities implement strict protocols for biorisk situations.  GBAC STAR is an outbreak prevention, response and recovery accreditation. The program establishes requirements to assist facilities with work practices, protocols, procedures, and systems to control risks associated with infectious agents, such as SARS-CoV-2, the virus responsible for COVID-19.

Grapevine is committed to being a GBAC STAR Community and the latest facilities to receive accreditation are Gaylord Texan Resort, Hilton DFW Lakes, Grand Hyatt, Hyatt Regency, Grapevine Convention & Visitors Bureau World Headquarters Building and the Historic Palace Theatre.