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Frequently Asked Questions
Santa's North Pole Express
Cotton Belt Railroad Historic District
705 S. Main St.
Grapevine, TX 76051
Create a unique family Christmas memory aboard Grapevine Vintage Railroad's Santa's North Pole Express. Snug in their pajamas, children's dreams come true as they climb aboard the magical train. Santa’s North Pole Express will run throughout the month of December. One of the most popular Christmas Capital of Texas® events, families and children of all ages will enjoy this one-of-a-kind Christmas experience.
2025 Santa's North Pole Express Ticketing
When do Santa's North Pole Express tickets go on sale?
Tickets went on sale Wednesday, October 1, 2025 at 10 a.m. Central time.
How much are tickets for Santa's North Pole Express?
Tickets range from $45 - $50 per person, depending on date and time. Seats are sold by the bench, which is two seats, in order to keep families together. Add-ons like Hometown Christmas are a separate cost.
Where can I buy tickets?
Tickets are available exclusively online through the official Grapevine TicketLine link that will be provided on the Santa's North Pole Express webpage on the sale date. To buy ADA seats for Santa's North Pole Express, call 817.410.3557.
Can I buy tickets in person?
All tickets must be purchased online. In-person sales are not available for this event.
Are there ADA accommodations?
Yes. Santa’s North Pole Express offers seating that can accommodate wheelchairs, walkers and other ADA needs.
Can I buy tickets from someone else?
Due to the growing issue of third-party ticket resellers, we strongly advise guests to be cautious when purchasing tickets for Santa’s North Pole Express and other GVRR events. Tickets should only be purchased through our official websites (ChristmasCapitalofTexas.com, GrapevineTexasUSA.com, GVRR.com) and Ticketline.
Purchasing tickets through third-party sites such as Facebook Marketplace or non-authorized ticketing platforms is done at your own risk. Grapevine Vintage Railroad (GVRR) and the Grapevine Convention & Visitors Bureau (CVB) are not responsible for misrepresented, invalid, or fraudulent tickets sold by third-party vendors.
To ensure the validity of your tickets, please contact us directly before making any purchases from unofficial sources. We want every guest to have a magical experience, and we’re happy to assist you in verifying your tickets.
How long is the Santa's North Pole Express train excursion?
After boarding the train, Santa's North Pole Express will last approximately 45 minutes. Please arrive early to make sure you have enough time to check in and board on time.
Santa's North Pole Express FAQs
When is seating assigned for Santa's North Pole Express?
Seating for Santa's North Pole Express excursions is assigned when you buy your ticket. You purchase your tickets by the bench in order to keep families together. Each bench seats two people. You can buy a maximum of ten (10) benches at a time.
What should I bring and wear for Santa's North Pole Express train ride?
To get into the spirit, children and families are encouraged to wear their festive pajamas onboard Santa's North Pole Express. The coaches are temperature controlled but please dress for the weather outside as the boarding experience happens outdoors.
What parking is available for Santa's North Pole Express?
Please give yourself extra time to park for Santa's North Pole Express, especially on Fridays, Saturdays and Sundays as Historic Main Street will be closed to traffic during the Christmas season.
Click here to view Christmas parking & transportation details.
View more Christmas parking & transportation details
Are tickets required for all passengers of Santa's North Pole Express?
Yes, tickets are required for all passengers who have celebrated their first birthday. Lap child tickets are required for those who have not celebrated their first birthday and can be added on to your Santa's North Pole Express ticket purchase.
Are strollers, infant car seats and carriers allowed on Santa's North Pole Express?
For safety reasons, strollers, infant car seats and carriers are not allowed on the train. A complimentary stroller valet will be available.
Do weather conditions impact Santa's North Pole Express?
Good news! Santa’s North Pole Express runs regardless of weather. All coaches are enclosed and temperature controlled.
How do I receive my Grapevine Santa's North Pole Express souvenir ticket?
Show your mobile or printed email confirmation to redeem your Souvenir Ticket at the entrance to Santa's North Pole Express. All groups must be present and together prior to checking in and receiving Souvenir Tickets.
How early should I arrive for my Santa's North Pole Express excursion?
Please arrive at the Grapevine Christmas Market no less than 20 minutes prior to the time listed on your ticket for check-in. Make sure you arrive at least an hour early to allow time for parking and walking to check in during the week. Main Street will be closed to traffic on Fridays, Saturdays and Sundays so allow yourself extra time on weekends.
Note that all train doors close five minutes prior to departure and will not re-open once closed.
Are tickets to Grapevine's Santa's North Pole Express refundable?
All tickets for Grapevine's Santa's North Pole Express train excursions are non-refundable. Missed trains will not be refunded and tickets may only be redeemed for the day and time of your reserved train excursion.
How can I book a hotel in Grapevine during Christmas Capital of Texas?
Make it a Grapevine Christmas Getaway! Click here to view the 20+ hotels Grapevine has to offer.
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Where is Santa's North Pole Express train excursion located?
Santa's North Pole Express is located at the Grapevine Christmas Market inside the Cotton Belt Railroad Historic District (705 S. Main St., Grapevine, TX 76051)
Learn more about Grapevine Christmas Market